Who we are

Suggested text: Our website address is: https://hyroomshoes.com.

Refund & Exchange Policy

We want you to be fully satisfied with your purchase.
You may request a refund or exchange within 2 days (48 hours) of receiving your order.

Conditions:

  • The item must be unused, unworn, and in its original condition

  • Original packaging, tags, and accessories must be included

  • Proof of purchase is required

Refunds:

  • Approved refunds will be processed using the original payment method

  • Shipping fees are non-refundable

Exchanges:

  • Exchanges are subject to product availability

  • If the requested item is unavailable, a refund will be issued

Non-Returnable Items:

  • Items that are used, damaged, or missing original packaging

  • Sale or clearance items (unless defective)

For any refund or exchange request, please contact us within 2 days of delivery.